Returns & Exchanges
We stand by the quality of our handcrafted leather goods and offer a seamless 30-day window for returns and exchanges to ensure you are completely satisfied with your carry. Items must be in their original, unused condition with all packaging included to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Follow the prompts to generate a prepaid shipping label and download the return authorization slip to include inside your package.
- 3.Pack and Ship
Securely pack your items in their original box and drop off the package at any authorized carrier location within 7 days of generating your label.
- 4.Inspection and Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.